REVIEW ARTICLE
UNDERSTANDING PATIENT MANAGEMENT: THE NEED FOR MEDICATION ADHERENCE AND PERSISTENCE
BARRIERS TO ADHERENCE
The level of adherence depends on 3 factors namely
- Patient factors
- Doctor factors
- Health System factors
Patient Factors:
Usually the common barriers to adherence are in the patient’s control. The common reasons given by patients for non-adherence14 are listed in Table 1:
Table 1. Frequency of common reasons cited by patients for non-adherence| Reasons | Percentage |
| Forgetfulness | 30% |
Other priorities |
16% |
Decision to Omit |
11% |
Lack of Information |
9% |
Emotional Factors |
7% |
| No Reasons given | 2% |
It is important to identify patients’ reasons for non-adherence so that we can try and address them and hence improve adherence.
Doctor factors
Doctors can contribute to poor adherence by prescribing complex regimens. Failure to explain the benefits and adverse effects of treatment may well cause poor adherence. Furthermore not paying attention and consideration to patient's life-style also contributes to poor adherence. A poor therapeutic relationship with the patient and not giving consideration to cost of medication will undoubtedly add onto to poor adherence.
Health care system barriers
Health Care systems are often complex and frustrating. These often create barriers to non-adherence. Examples of barriers are listed in Box 2.
Box 2. Health care system barriers to poor adherence
Complicated health care system
Limiting access to health care
Restricted formulary
Switching to different formulary/formulation
Prohibitively high cost of medication
Unfriendly and unhelpful clinic staff
We must take cognizance of these 3 interacting barriers i.e. between the patient, the health care provider and the health care system (Fig 1). Taking these into account will probably have the greatest impact on improving medication adherence.
Fig 1. Interactions between the patient, health care provider and health care system

INTERVENTIONS TO IMPROVE ADHERENCE:
Many intervention techniques have been proposed, designed and tested to try and improve medication adherence. These strategies can be divided broadly into 4 categories namely:
- Patient education
- improving communication between patients and doctors improving dosing schedule
- improving accessibility to care e.g. longer hours when clinics stay open, including evening clinics and decreasing shorter waiting times
Table 2 summaries some of these strategies.
Table 2. Strategies and interventions to improve adherence to medication
Patient Education
|
Improving Communication between Patients and Doctors
|
Improving Dosing Schedule
|
Improving Accessibility
|


